Feature
SMS
#1
#2
List
Status
Competitor
Competitor
1. No freight charges in or out of hospital/facility (Sll Regional Service Centers)
2. No insurance charges "In" or "Out" by hospital/facility
3. Same day pickup
4. Emergency turnaround - express service and repair/replace programs
5. In-House instrument repair and refurbishing center
6. On-site instrument inspection, sharpening, and refurbishing
7. On-site instrument color coding, TC replacement, Diamond Dusting , etc
8. Rigid scope repair , loaners and next-day repair/replace programs
9. Flexible endoscope repairs and loaners (Olympus, Pentax and Fujinon)
10.Fujinon sales representatives and Fujinon regional service center
11. Financing - Custom pay-by-procedure programs, rentals and leases
12. Power Equipment repairs and loaners
13. Camera and video repairs and loaners
14. Authorized Stryker service representative - instrument and endoscopy division
15. Phaco handpiece repairs, loaners and repair exchange program
16 Ultrasound transducer repair, replacement and FirstCall2000 testing
17. In-House machine shop and custom fabrication
18. New equipment sales - rigid scopes, Fujinon, laparoscopic instruments, Sony products
19. Elite Customer - "Compliancy Based Savings"
20. Instant customized reports and repair history tracking
21. CEU educational programs (local, regional and national)
22. On-site preventive maintenance on all categories of repairs
23. CD-ROM "Instrument Care and Handling" software (11 CEU's by C:Step
24. FDA registered medical device manufacturer
Total Points
