Specialty Medical Systems understands that in today’s health care environment, the needs of our customers are constantly changing. We also know how critical it is for customers to keep their surgical and endoscopy equipment functioning properly.
Since 1994, SMS has developed a winning formula… Quality, Service, Price, which has resulted in a 98% customer retention rate. SMS currently serves over 700 customers from coast to coast and has become an industry leading alternative to the Original Equipment Manufacturer. We are dedicated to providing our customers with the best customer service and highest quality repairs!
Big news at Specialty Medical Systems, Inc. (SMS) for 2016 . . . after more than 22 years in the surgical instrument repair business, SMS has sold the On-Location and surgical device repair business unit to Mobile Instrument Service and Repair, Bellefontaine, OH. The transaction benefits the customer base and both companies by allowing each company to focus on their relative strengths and GPO contractual relationships, ultimately providing continued high quality service levels and competitive pricing to our valued customers. Mobile will operate the OR and SPD business unit out of the SMS Kansas City facility, making the transition seamless. In 2016, SMS will take a new direction by focusing exclusively on the GI/Pulmonary market, continuing to sell and service endoscopes and bronchoscopes, provide timely and accessible educational options and develop innovative GI/Pulmonary ancillary products thru its Zutron Medical product development company.