GI Help Desk

SMS has put together an online knowledge base to help you find the answers you need. Find out more by clicking on the link below!

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Repair Capability

SMS repair technicians are the heart of the flexible endoscope repair department. Once the scope is checked in, they begin the repair – comparing the customer’s complaint with the SMS 31 point check-in report

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Authorized Distributor FUJIFILM

SMS is an authorized distributor and service center for all FUJIFILM endoscopy equipment. SMS Team FUJIFILM was established in May 2002 as the Midwest Sales and Service Center for FUJIFILM.

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Zutron Medical

Zutron Medical is a registered FDA Class II medical device manufacturer. Zutron offers a wide range of surgical and endoscopy products.

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Specialty Medical Systems understands that in today’s health care environment, the needs of our customers are constantly changing. We also know how critical it is for customers to keep their surgical and endoscopy equipment functioning properly.

Since 1994, SMS has developed a winning formula… Quality, Service, Price, which has resulted in a 98% customer retention rate. SMS currently serves over 700 customers from coast to coast and has become an industry leading alternative to the Original Equipment Manufacturer. We are dedicated to providing our customers with the best customer service and highest quality repairs!

Big news at Specialty Medical Systems, Inc. (SMS) for 2016 . . . after more than 22 years in the surgical instrument repair business, SMS has sold the On-Location and surgical device repair business unit to Mobile Instrument Service and Repair, Bellefontaine, OH. The transaction benefits the customer base and both companies by allowing each company to focus on their relative strengths and GPO contractual relationships, ultimately providing continued high quality service levels and competitive pricing to our valued customers. Mobile will operate the OR and SPD business unit out of the SMS Kansas City facility, making the transition seamless. In 2016, SMS will take a new direction by focusing exclusively on the GI/Pulmonary market, continuing to sell and service endoscopes and bronchoscopes, provide timely and accessible educational options and develop innovative GI/Pulmonary ancillary products thru its Zutron Medical product development company.